PHARMACEUTICAL CARE SERVICE IN INDONESIA: AN ASTHMA CARE
Objective: This research aims to self-assess pharmaceutical care service in asthma disease among the Indonesia pharmacists.
Methods: An invitation letter was sent to 103 targeted pharmacists who work at hospitals, primary health center, and community pharmacy in Yogyakarta Province Indonesia. Data were gathered using a self-assessment questionnaire. The questionnaire was structured based on the national guideline of asthma from the Indonesia Ministry of Health. It contained 27 questions. Participants were asked to self-assess their activities on asthma services using scores: 0 for no activity, 2 for seldom, 4 for often, 6 for always. Data were analyzed descriptively.
Key findings: Response rate was 92.2% (95 participants of 103 invitations). Five data were excluded; thus, 90 data sets were analyzed. There were 64% community pharmacists, 19% hospital pharmacists, and 17% primary health care pharmacists. The highest to the lowest scores of the services are as follows: prescription assessment (score mean: 3.3); providing information on asthma medicines (3.0); equipping with adequate communication skill and asthma knowledge (2.7); therapy monitoring (2.3); delivering education on asthma disease (2.2); self-quality assurance (1.7). “The top five of activities” among 27 self-assessed items are: giving advice for patient’s complaint, providing information on the use of asthma medicines, checking legality and legibility of prescriptions, practicing good communication skill, and considering patients’ socio-economic background to communicate with patients.
Conclusions: Performance of pharmaceutical care service to asthma patients in this study is still limited. Self-assessment could be developed as a platform of quality assurance activity of pharmaceutical care practice.
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